INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is included in your wash and fold service?

Our wash and fold service includes sorting, washing, drying, and neatly folding your clothes. It's a convenient, affordable option for everyday laundry, perfect for items that don’t require specialized care.

What is dry cleaning, and when should I choose it?

Dry cleaning is a gentle, water-free cleaning method ideal for delicate fabrics like wool, silk, and certain synthetics. It’s perfect for garments like suits, dresses, and coats. Our dry cleaning process uses eco-friendly solvents to safely clean and preserve your items.

Do you offer ironing services?

Yes, we offer professional ironing services to give your clothes a crisp, wrinkle-free finish. Items can be ironed individually or as part of our wash and fold service, depending on your needs.

Can you remove tough stains?

Absolutely! We specialize in stain removal and use advanced, fabric-safe methods to tackle tough stains, including grease, wine, ink, and coffee. We carefully treat each item to restore it to its best condition.

 

How does your pickup and delivery service work?

Our pickup and delivery service is designed for your convenience. Simply schedule a pickup time online, through our app, or by calling us, and we’ll take care of the rest. We’ll collect, clean, and return your items at a time that works for you.

How long does the process take for each service?

Our standard turnaround time is 24-48 hours, depending on the service and volume of items. For wash and fold, it's usually within 24 hours, while dry cleaning may take up to 48 hours. Same-day service is also available upon request.

Are there any discounts for regular customers or bulk orders?

Yes, we offer discounts for regular customers, bulk orders, and referrals. Contact us to learn more about our loyalty programs and current promotions.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS